RAY HOLTORF 1694 Killaren Drive Perry, IA 50220 Email: Ray-nospam@Holtorf.com (remove "-nospam" portion) PERSONAL PROFILE Possess over 17 years of Human Resources experience, during which I have been praised for my professionalism, interpersonal skills, initiative, and outstanding managerial attributes in the construction, sales and service, athletic, and financial industries. Was cited as recovering my salary several times over through knowledge of my field. Said one employer, "I have not had the pleasure of working with a more talented, capable, or successful individual." SKILL SUMMARY Employment Law Computer Technology Recruiting Training Compensation Benefits Public Relations Marketing PROFESSIONAL EXPERIENCE Employment Law - Functioned as employment law liaison and employee relations representative. - Reduced unemployment contributions by 90% by properly preparing for fact-finding hearings. - Handled employee complaints and investigations using the interactive process. - Conducted compliance reviews, working with inspection teams and individuals. - Maintained appropriate record keeping. - Ensured fairness and consistency in personnel decisions. - Studied work conditions to reduce Worker's Compensation costs. Benefits - Developed requirements, selected and administered group health, life, short term and long- term disability insurance plans. - Negotiated with carriers to secure competitive benefit levels at lowest possible cost. Compensation - Created incentive-based commissions program, which resulted in increased sales. - Controlled budget for personnel department and company-wide payroll. - Administered bi-weekly and semi-monthly payroll for 210 employees. - Initiated programs and criteria for employee performance evaluation. - Designed and participated in wage and salary surveys; evaluated the comparative level of overall compensation. Computer Technology - Published and maintain company web site at www.wcc-ia.com - Became company specialist in Microsoft Excel, Word, Access, FrontPage, and PowerPoint. - Handled company P.C. software and hardware repairs, minimizing employee 'down time.' - Saved company time and money by designing a Human Resource Information System. - Created tool tracking, marketing system, and sub-contractor/vendor databases. - Facilitated company communication by developing electronic communications platforms. Recruiting - Administered hiring, orientation, reviews, discipline, and discharge procedures. - Directed all aspects of professional, technical, and administrative recruiting. - Wrote employee handbooks and enforced policies. Training - Instrumental in obtaining state grant money for commercial training program. - Trained employees in English as a Second Language, computer software, human relations on the job, Medical and Family Leave Act, and basic math. - Certified Adult Education trainer – United States Bureau of Apprenticeship Training, NCCER. Public Relations & Marketing - Served as marketing and public relations representative arranging media coverage, compiling brochures, writing press releases, and submitting award-winning essays for contests. - Appeared as company ambassador at groundbreakings, job fairs, and scholarship presentations. COMPANY AFFILIATIONS 2002 - present Greene County Medical Center Director of Human Resources 1995 - 2002 Woodruff Construction Company, Ames, IA Director of Human Resources 1993 - 1995 Homemaker's Plaza/Woodmarc L.C., Urbandale, IA Personnel/Payroll Administrator 1988 - 1993 Downtown Sports Club, Chicago, IL Executive Director, Human Resources 1986 - 1988 University Savings and Loan Bank, Chicago, IL Mortgage Loan Originator SPECIALIZED TRAINING & CERTIFICATIONS Council on Education: "Untangling the FMLA, ADA, Worker's Comp Overlap" – 2001 New Horizons Computer Learning Centers: "Advanced Microsoft Access" – 2001 National Seminars Group: "Troubleshooting & Maintaining PCs" – 2000 Council on Education in Management: "Workers' Compensation Update" – 2000 TriMark Corp. Health Services: "Effects of Drugs and Alcohol Supervisor Training" – 2000 Employer's Council of Iowa: "Chemical Abuse in the Workplace" – 1999 TriMark Corporate Health Service: "Occupational Health" –1999 Microsoft FrontPage, Web page development software – 1999 OSHA 10-hour course – 1999 National Center for Construction Education and Research: "Certified Instructor" –1997 The Rogers Resources: "Workplace Policies and Procedures & Job Descriptions" – 1997 Lorman Business Center: "Employment and Labor Law in Iowa" – 1993 Michigan State University: "Designing Performance-Based Pay Programs" – 1989 Kepner-Tregoe: "Problem Solving and Decision Making" – 1989 Michigan State University: "Personnel Management" – 1988 MEMBERSHIPS & AWARDS Past President of the Board of Directors, Employer's Council of Iowa- 2001- 2003 President of the Board of Directors, Employer's Council of Iowa- 1999 - 2001 Fort Dodge Chamber of Commerce JSEC Committee Member- 1997 - 2002 Professional member of Society of Human Resource Management- 1993 - present M.B.I. Training and Dev. Committee, Government Affairs Committee- 1995 – 2002 Profiled in The Des Moines Register's 'Do You Know?' column Profiled in The Fort Dodge Business Review magazine EDUCATION BA in Psychology (personnel & industrial/organizational emphasis) Dartmouth College, Hanover NH 1982 - 1986 Fort DOdge Senior High School, Fort Dodge, Iowa REFERENCES Available upon request or on-line at http://www.Holtorf.com/Family/resume.htm